Dispatch
In-stock bikes leave our warehouse within 48 hours (Monday–Saturday). You receive a tracking number by email as soon as the box is scanned.
Delivery times
- United States: 7–12 business days, free, tracked and insured.
- European Union / UK: 10–15 business days.
- Canada, Australia, New Zealand, Middle East: 12–18 business days.
Duties & taxes
US orders: no surprise import charges. EU, UK, Canada and Australia: prices exclude local VAT/duty, which the carrier collects on delivery where applicable.
Assembly
Bikes arrive 85% assembled. Fitting the front wheel, handlebar, seatpost and pedals takes about 30 minutes with the included tools. We reimburse a professional safety check up to $60 within 30 days of delivery.